Expert service and support when you need it the most


Need to talk to someone? Call us at:

(800) 321-4846

Introducing our CustomerCare Center


World-Class Support is Just a Phone Call Away


A printing malfunction or not being able to scan can easily put a stop to a productive workday. At ComDoc, we understand this and that’s why we created our state-of-the-art CustomerCare Center. Our CareCenter is fully staffed of our highly trained experts; all directly from our Corporate Headquarters located in Akron, Ohio.


Need help? Contact our CareCenter

A 98% Satisfaction Rating


We resolve issues fast and we fix them on the first try


ComDoc offers a wide variety of solutions and our CustomerCare Center are all experts in assisting with these products. Whether you need help with adding new employees to your scanner or just have some questions on how to format that print job, you can rest easy knowing that our CareCenter has you covered.


Get started with our CareCenter today!

A 98% Satisfaction Rating


We resolve issues fast and we fix them on the first try


ComDoc offers a wide variety of solutions and our CustomerCare Center are all experts in assisting with these products. Whether you need help with adding new employees to your scanner or just have some questions on how to format that print job, you can rest easy knowing that our CareCenter has you covered.


Get started with our CareCenter today!

Need some help? For the fastest support, simply call our CareCenter today at:


(800) 321-4846


Don’t want to call? Please feel free to use the form below and we’ll have someone get in touch with you right away.

What can we help you with today?

What is the Equipment ID for your ComDoc device? (required)
(You can find this number on the ComDoc sticker located on your device)
What type of supplies do you require for your device?
Black TonerMagenta Toner*Yellow Toner*Cyan Toner*Waste Toner CartridgeStaplesOther* Magenta, Yellow, and Cyan toner are for ComDoc devices that print in color


If Other let us know what other supplies you need for your ComDoc device:


Is this order going to a specific room or department? If so, please let us know where we should deliver it to:


Contact Information

What is the Equipment ID for your ComDoc device? (required)
(You can find this number on the ComDoc sticker located on your device)


Please give us a brief description of the issue you are experiencing with your device: (required)
Please be sure to include any error message or error codes for us to better assist you


Contact Information

What were you interesting in getting pricing information for? (required)
Please select all that apply


If "Other", please let us know what else you may be interested in:


Contact Information

First Name (required)
Last Name (required)
Email Address (required)
Your Phone
Zip Code (required)
Company / Organization (required)

How can we help you today?

Recent Blog Updates


Check out some of our recent blog articles for the latest industry news, customer case studies, and tips and tricks for your Xerox copiers and printers. Don’t forget to keep an eye out for our awesome free resources!