Online...Over the phone...In person.
Let's face it, printer malfunctions can easily ruin a productive workday. ComDoc understands the importance of preventing these problems, and if they do occur, we ensure that our customers are up-and-running A.S.A.P.
We are here to serve you, in the fastest, easiest way possible. You can place a service call through our
online CustomerCenter 24/7, contact our
Customer Care Center for immediate troubleshooting or give us a ring to place a call through our friendly dispatch team. Whichever method you prefer, we will get your problem resolved and get you up and running right away.
Our service is unparalleled in our industry. Check out a few of our impressive statistics:
- Preventative maintenance helps our machines average 99.1% uptime.
- Our service team spends 20% of their time monitoring and proactively responding to machines BEFORE our customers need emergency service.
- Our highly trained field engineers respond by phone within one hour of the customer's call.
- 92% of ComDoc emergency service calls are completed on the first visit.